Legal

Privacy Policy

Introduction

Registration 24 operates in South Africa and complies with the Protection of Personal Information Act No. 4 of 2013 (POPIA). The company functions as both a responsible party and an operator regarding personal data processing.

This policy aims to provide transparency about our data handling practices. POPIA applies to personal data processed by automated means (computer systems) and non-automated means (paper records) that form part of a filing system.

Personal data

Personal data is only stored if volunteered by the data subject. We adhere to POPIA's minimality principle, collecting only the information essential to provide the services requested. Data collected may include:

  • Name and surname
  • Email address
  • Contact telephone number
  • Delivery address
  • Passport or national ID
  • Account credentials
  • Vehicle information

Additional information may be requested, but only with your explicit consent and a clear explanation of why it is needed.

Legal basis for collection

  • Consent from data subjects and legitimate business needs
  • Legal obligations
  • Protecting data subject interests
  • Contract performance
  • Pursuing the legitimate interests of responsible parties

Purpose for collection

Personal information is used to:

  • Provide the services you have requested
  • Offer customer support
  • Communicate service changes and policy updates

Data subject rights

Under POPIA, you have the right to notification, access, correction, deletion, objection to processing, protection from automated decision-making, and the right to submit a complaint to a regulator or pursue civil proceedings.

Retention

All data that is required to be retained for compliance, legal, archiving, client support or ongoing processing purposes is retained for only as long as absolutely required.

General information

Registration 24 has appointed a Data Protection Officer. Registration 24 will never sell, share or obtain personal information for any purpose whatsoever, unless it receives the data subject's consent.